Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Middleton St George | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Middleton St George is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Middleton St George and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, address, phone number, and email address
• Health information: Medical history, current medications, weight, BMI, and relevant clinical data provided during consultations
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage data collected via cookies

We collect this data when you complete our online consultation form, register for an account, place an order, or contact us directly.

How We Use Your Data

Your personal data is used to:

• Assess your suitability for weight loss treatments through our pharmacist-led consultation process
• Dispense and process your prescription or pharmacy-only medication orders
• Arrange delivery of your medication, which is dispatched within one working day of pharmacist approval
• Maintain accurate and up-to-date clinical records as required by GPhC standards
• Communicate with you regarding your order, treatment, or any clinical queries
• Meet our legal and regulatory obligations as a registered pharmacy

The legal basis for processing your data is primarily the performance of a contract, compliance with our legal obligations as a regulated pharmacy, and where applicable, the processing of special category health data for the provision of healthcare services.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. These include essential cookies necessary for the website to function, as well as analytical cookies that help us monitor site performance.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only where necessary with:

• Delivery providers: To fulfil and track your medication order
• Payment processors: To securely handle transactions
• IT and platform providers: Who support the operation of our website and pharmacy management systems under strict data processing agreements
• Regulatory bodies: Such as the GPhC or NHS where we are legally required to do so
• Healthcare professionals: In circumstances where sharing is necessary for your safety or continuity of care

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance for adult patients. After this period, data is securely deleted or anonymised. Payment information is not stored beyond what is required to complete your transaction.

Data Security

We take the security of your personal data seriously. We use industry-standard encryption, secure servers, and restricted access controls to protect your information from unauthorised access, loss, or disclosure. Our staff are trained in data protection and confidentiality obligations.

Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and in certain circumstances, request that your data be deleted or that processing be restricted. You also have the right to object to certain types of processing and to receive a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please contact us. We aim to respond to all enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk